Effective Date: 01.01.2025

Introduction
Zenith Digital respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA).

By using our website and services, you agree to the collection and processing of your personal information in accordance with this policy.

Information We Collect
We collect the following types of information:

• Personal Information: Information such as your name, email address, phone number, business details, and any other personal data you provide when you engage with us.

• Usage Information: Information on how you access and use our website or services, such as IP addresses, device information, and browsing behavior.

• Lead Information: Data collected through forms or inquiries, including information about your business, challenges, and specific needs related to our automation services.

How We Use Your Information
We use your personal information for the following purposes:

• To provide you with the services you have requested, including lead generation, free audits, and automation solutions.

• To contact you with offers, updates, or information about our products and services.

• To enhance and personalize our services to better meet your needs.

• To respond to your inquiries and support requests.

• To process and deliver marketing campaigns, promotions, and recommendations.

Processing Personal Information
We process personal information based on the following grounds:

• Consent: By providing us with your information, you consent to the use of your personal data as outlined in this Privacy Policy.

• Contractual Obligation: When we need to process your information to fulfill the services or contracts we have with you.

• Legitimate Interests: We may process your information for our legitimate business interests, including improving our services and communications with you.

• Compliance with Legal Obligations: We may process personal data when necessary to comply with applicable laws and regulations.

How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no security system is perfect, and we cannot guarantee absolute security.

Sharing Your Information
We will never sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors that assist with business operations, such as email marketing platforms and CRM systems.

• Legal Requirements: If required by law or in response to a legal request, we may disclose your personal data to comply with legal obligations or to protect our rights and property.

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and track website usage. You can adjust your browser settings to control the use of cookies.

Your Rights Under POPIA
As per POPIA, you have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request correction of any inaccurate or incomplete personal information.

• Deletion: Request the deletion of your personal information, subject to applicable legal exceptions.

• Objection: Object to the processing of your personal information in certain circumstances.

• Withdrawal of Consent: You may withdraw your consent at any time where we rely on your consent to process your data.

To exercise any of these rights, please contact us using the contact details provided below, under the Contact Us section.

Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, in compliance with legal, regulatory, and operational requirements.

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

Contact Us
For any questions or concerns regarding your personal information or this Privacy Policy, please contact us at:

• Email: taahir@zenithdigi.co.za